Our Delivery & Returns Policy
Free Standard Delivery to UK Addresses
Our Standard Delivery service is free, no matter how small your order is. We usually use second class Royal Mail post or Parcel Post for our standard delivery.
UK Express Delivery is £2.49. We usually use first class Royal Mail for express delivery or a carrier for heavier orders.
We aim to dispatch all in stock items the same day if ordered before 1p.m. otherwise the next working day.
Next Day Delivery UK is £4.95 for all orders up to £59.99 in value.
For orders of £60 and over, we use a Next Day Carrier Service or First Class Royal Mail free of charge.
We aim to dispatch all in stock items the same working day if ordered before 1p.m. otherwise the next working day.
We usually use Royal Mail Special Delivery, Royal Mail 24 or one of our carriers for next day delivery.
Delivery to Europe
Order value up to £49.99 - Delivery £7
Order value up to £99.99 - Delivery £9
Order value £100+ - Delivery £15
Delivery to rest of the World
Order value up to £49.99 - Delivery £10
Order value up to £99.99 - Delivery £15
Order value £100+ - Delivery £25
If you are unhappy with your purchase, you may return any products to us within 30 days of purchase for a full refund of unused product less shipping charges. Please provide details on our contact us page and we will make it as easy as possible for you to return your products.
If your order has not arrived or is incomplete, please contact us within 7 days of placing your order so we can put this right for you.
If any products have been damaged in transit, we may request the damaged goods be returned to us, so please contact us within 7 days in this case so that we can put it right.
Except for where we are at fault, we will not be responsible for the cost of postage and packaging to return products.